Mentor Help Request Form

 

The Mentors are club members who volunteer to help members resolve problems and do so to the best of their abilities. They are not professionals and they provide this service with the understanding that they or the Computer Club will not be held liable for any problems they might accidentally cause or for not being able to resolve your problem.

TIP: Use "Tab" or the mouse to move from field to field on the form. Do not hit "Enter" until you finish filling out the form or it will be prematurely submitted.

This form is for use by SCTX Computer Club members to request assistance from a Club Mentor. Your completed request form will be sent by email to the panel of volunteer Mentors who will contact you if they believe they can resolve your problem. Your name, phone number or e-mail address will not be posted on the Web site.

Your Name:
Your E-Mail Address:
Your Telephone Number:
Your Operating System:	Windows Vista Windows XP Windows 98 ME 2000 Mac OS X 10.4 (Tiger) and later (Tiger, Leopard) Mac OS X 10.0 through 10.3 (unnamed, Jaguar, Panther) Mac OS 9.2 and earlier
My Computer was new in ...	2006 or later 2002 - 2005 2001 or earlier
Hardware problem? If so, is the computer under warranty	yes no
Software problem?	State the name and version of the software and the full nature of the problem in the box below.
Interrnet problem? What is your access to the Internet?	High Speed Dial-up
Please state your question or describe your problem fully. Specify your Internet Service Provider (AOL, Verizon, Suddenlink, etc.)